FAFORLIFE TERMS OF USE
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FAFORLIFE TERMS OF USE
Contents
1. Terms and condition ........................................................................................................................ 5
2. General terms .................................................................................................................................. 5
3. Ranked Leaders ............................................................................................................................... 6
4. Bonus Structure /Marketing Plan ..................................................................................................... 7
5. Business Bonus ................................................................................................................................ 7
6. Placement Bonus ............................................................................................................................. 7
7. Retail Profit...................................................................................................................................... 8
8. Sponsorship Bonus .......................................................................................................................... 8
9. Leadership Pool ............................................................................................................................... 8
10. Indirect Sponsor Bonus ...................................................................................................................... 8
11. Upgrade Bonus ............................................................................................................................ 9
12. Unilevel bonus ............................................................................................................................. 9
13. Stockist allocation ........................................................................................................................... 10
14. Records/periodic audits ................................................................................................................... 11
15. Incentives and leadership bonuses & Awards................................................................................... 12
16. Return Policy .................................................................................................................................. 12
17. Assignment ...................................................................................................................................... 12
18. Registration Obligation ................................................................................................................... 13
19. Product disclaimer ........................................................................................................................... 13
20. Changes to this policy ...................................................................................................................... 14
22. No liability to third parties ............................................................................................................... 15
23. Force majeure ................................................................................................................................. 15
24. Suspension of rights ......................................................................................................................... 15
25. Representations and warranties ...................................................................................................... 15
26. Withdrawal ...................................................................................................................................... 16
27. Accounts and membership .............................................................................................................. 16
28. Prohibited Activities......................................................................................................................... 17
28.1 Fraudulent Sponsoring ............................................................................................................... 17
28.2 Selling in outlets......................................................................................................................... 17
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28.4 Bonus Buying ............................................................................................................................. 17
28.5 Promotional Material(s) ............................................................................................................. 18
28.6 Sponsoring a user into Another Company. ................................................................................. 18
28.7 Maligning the Company ............................................................................................................. 18
28.8 Publication of sensitive information ........................................................................................... 18
28.9 False misleading information ..................................................................................................... 18
29. Proxy Purchasing ............................................................................................................................. 19
30. Advertising Price of Product ............................................................................................................. 19
31. Improper Conduct ........................................................................................................................... 19
32. Selling Products Online .................................................................................................................... 19
33. Joint accounts .................................................................................................................................. 19
34. Transfers Due to Divorce ................................................................................................................. 20
35. Refund and Buy Back Procedure ...................................................................................................... 20
36. General Advice on Account Protection ............................................................................................. 21
36.1 Phishing ..................................................................................................................................... 21
36.2 Spoofing .................................................................................................................................... 21
36.3 Identity theft.............................................................................................................................. 21
37. Account security .............................................................................................................................. 22
38. What are cookies? ........................................................................................................................... 23
39. Third-party content, sites, and services and payment into individual account .................................. 23
40. Disclaimer of warranties .................................................................................................................. 24
41. Trademarks ..................................................................................................................................... 25
42. Links ................................................................................................................................................ 25
43. No Unlawful or Prohibited Use......................................................................................................... 25
44. Security ........................................................................................................................................... 27
Hacked account(s), Password recovery .................................................................................................. 27
45. Consumer Protection policy ............................................................................................................. 28
46. Privacy policy ................................................................................................................................... 28
47. Survey and questionnaires ............................................................................................................... 28
48. How we use your information .......................................................................................................... 28
49. Sharing your personal information with third parties ....................................................................... 29
50. Cookies on Faforlife ......................................................................................................................... 29
51. Links to other websites .................................................................................................................... 29
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52. Prohibited uses ................................................................................................................................ 30
53. Restrictive Covenant(s) .................................................................................................................... 30
54. Indemnification ............................................................................................................................... 31
55. Severability ...................................................................................................................................... 31
56. Dispute resolution ........................................................................................................................... 32
57. Governing Law ................................................................................................................................. 32
58. Changes and amendments ............................................................................................................... 32
59. Acceptance of these terms .............................................................................................................. 32
60. Severability ...................................................................................................................................... 33
61. Waiver ............................................................................................................................................. 33
62. Termination ..................................................................................................................................... 33
63. Re-entry .......................................................................................................................................... 34
64. Forfeiture ........................................................................................................................................ 34
65. Suspension ...................................................................................................................................... 34
66. Submissions ..................................................................................................................................... 35
67. Code of conduct .............................................................................................................................. 35
67.1Customer loyalty ......................................................................................................................... 35
67.2 Professionalism .......................................................................................................................... 35
67.3 Dedication ................................................................................................................................. 35
67.4Avoid Excessive Product Purchasing ............................................................................................ 35
67.5 Team Work ................................................................................................................................ 35
67.6 Participation in Events ............................................................................................................... 36
67.7 Resilience................................................................................................................................... 36
67.8 Good ambassadors of the brand ................................................................................................ 36
67.9 Persuading others to Terminate ................................................................................................. 36
67.10 Compliance with Company Policies, Code of Professional Conduct ........................................... 36
67.11 Integrity in Sponsoring ............................................................................................................. 36
67.12Meetings in Company Facilities ................................................................................................. 36
68 Advertisement of selling price of product ......................................................................................... 36
69. Additional provisions ....................................................................................................................... 37
69.1 Updating our Terms ................................................................................................................... 37
69.2 Account suspension or termination ............................................................................................ 37
69.2 What happens after your account gets deleted .......................................................................... 38
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70. Limits on liability .............................................................................................................................. 38
72. Penalties. ......................................................................................................................................... 38
FRAUDULENT SPONSORING ......................................................................................................... 39
BONUS BUYING .............................................................................................................................. 39
FALSE MISLEADING INFORMATION ............................................................................................ 39
73. Contacting us ................................................................................................................................... 39
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1. Terms and condition These terms and conditions ("Terms", “Terms of Use”, and “Agreement") is an agreement between Faforlife Enterprise ("us", "we" or "our" or “Faforlife”) and you ("User", "you" or "your"). These terms sets forth the general terms and conditions of your use of www.faforlife.com (“website”) and any of its products or services (collectively, "Website" or "Services"). Collectively shall be referred to as parties.
2. General terms
2.1 A user shall not circumvent other user's prospects or registered team members. Existing Users who are already registered to another Users’ business tree or genealogy shall not be re-registered by another user into another genealogy. Violation of this policy will lead to automatic suspension of the account of the offender and the new accounts returned to their bonafide positions. We reserve the right to take other actions we deem fit to ensure status quo is maintained. 2.2 Users of Faforlife shall not demarket Faforlife or openly market or advertise products of other product-based Multi-level-marketing companies to existing Users. Any defaulting account shall be temporarily or permanently de-activated. Faforlife reserves the right to take any other action it deems necessary. 2.3 Users should understand that the management and Staff are committed to providing services and making decisions that are in the best interest of the community in general. 2.4 Users shall not threaten or blackmail any staff or Management Personnel of Faforlife. Violation of this will lead to suspension, blockage or termination of the account(s) of such user and the initiation of any legal process or actions the company deems appropriate and that are provided within the Laws of the Federal Republic of Nigeria. 2.5 Uploading of fake tellers to request for wallets or vouchers for the purposes of registration or repurchase will result in automatic blocking of such accounts involved. Swapping of a teller that had been previously uploaded by another user
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will also result in automatic blocking of the accounts involved. Uploading of a teller more than once can lead to varied degrees of penalties that the company deems appropriate ranging from cancelation to suspension and eventual blockage of such accounts. How Faforlife handles government requests for user information
Government agencies from around the world may request Faforlife to disclose user information. We carefully review each request to make sure it satisfies applicable laws. If a request asks for too much information, we try to narrow it, and in some cases we object to producing any information at all.
When we receive a request from a government agency, we send an email to the user account before disclosing information. If the account is managed by an organization, we’ll give notice to the account administrator.
We won’t give notice when legally prohibited under the terms of the request. We’ll provide notice after a legal prohibition is lifted, such as when a statutory or court-ordered gag period has expired.
We might not give notice if the account has been disabled or hijacked. And we might not give notice in the case of emergencies, such as threats to a child’s safety or threats to someone’s life, in which case we’ll provide notice if we learn that the emergency has passed.
3. Ranked Leaders Ranked leaders of Faforlife are not allowed to promote another product network marketing company. Any leader who is found guilty of this will have their accounts blocked and all benefits forfeited. Faforlife reserves the right to claim damages against the ranked leader for demarketting the brand.
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4. Bonus Structure /Marketing Plan
Upon Opting-in into one of our marketing plan, with the right to sell Faforlife products and sponsor others to sell Faforlife products, the combined sales volume (measured in Case Credits or Business Bonus) generated by the user and his/her subsequent downline organization qualifies the user to receive Sales Level promotions, and increased discounts and bonuses as outlined below:
5. Business Bonus
Business Bonus (BB) is earned when an eligible user receives 40Pv/Left/Right team, he or she will earn.
6. Placement Bonus
Placement bonus is what every active user earns from every registration PLACED under him in the binary tree by the sponsor. It can only be earned for a maximum of 2 times when a placement is done on each of his right and left legs.
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It is 1% of the cash equivalent of the registr soation package and eligible levels depend on the current package of the beneficiary.
7. Retail Profit
Distributors could earn retail profit from between 10% and 30% from direct product sales.
8. Sponsorship Bonus
A distributor earns 25% of their direct Users’ entry package irrespective of their current registration package.
9. Leadership Pool
This is 5% of global sales generated monthly is pooled together and paid out to leader who have achieve the rank of Ambassador and above.
10. Indirect Sponsor Bonus
This allows a user to earn sponsorship bonus down to the 3rd generation. Indirect sponsor is earned on the affiliates sponsored in your 2nd and 3rd generation.
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11. Upgrade Bonus
A distributor irrespective of the entry package earns 12.5% of all his/her direct referrals.
12.Unilevel bonus
This is the commission earned from the repurchases of Users within your sponsored tree and may be earned up to 15 generations depending on your enrolment package within the month in consideration. This commission is earned monthly and to qualify to earn it, you must have made a repurchase of at least 10 Pv within the concerned month.
The Company reserves the right to amend alter the marketing plan.
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13. Stockist allocation PROVIDED ALWAYS AND IT IS AGREED AS FOLLOWS: a) The Stockist is hereby restrained from supplying the Company’s products to only members of his network team but to all distributors. b) The parties agree that payments made for the supply of products are non-refundable. In the event of termination, the Stockist loses all rights enjoyed by a Stockist while the Company supplies only backlog of products to the Stockist. c) The parties agree that the Stockist is not a staff of the Company and therefore, is not entitled to employee benefits. d) The Stockist shall be responsible to clear and unload the company's products and distribute the products to the distributors. e) Dispatching of products shall be made by the Stockist based on the requirement of distributors presented as an electronic or as a written order or as confirmed by the Company’s authorized person. f) The Stockist shall also clear and store at their warehouse any product(s) in a damaged condition which may be received from the distributor. The Company shall issue a disposal instruction in writing, in respect thereof. The Stockist is required to maintain proper record of the receipt of such products along with their disposals per the Company’s instruction.
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g) The Stockist shall not admit any claim or make any commitment on behalf of the Company unless such claims have been previously validated by the Company and duly communicated to the Stockist by the Company. h) The Stockist shall take care of the products to avoid theft, pilferage, damage, and exposure to water, moisture, heat, etc. The Stockist shall be responsible for all losses due to such. The Stockist shall have no right on the Company’s products in respect of bill of charges of any nature that may remain outstanding for payment or settlement. The Stockist shall be responsible for any shortages, losses, or damages to the products for any reason whatsoever. i) The Stockist shall be responsible for any expenses if any, related to business/sales promotion outside company organized business/sales promotion. Stem Cell Dietary Supplements, Physiotherapy Machine, Water Purifier, Gym Equipment. j) Commissions/sales incentives to the Stockist will be paid after deducting the applicable taxes if any as per the tax law.
14. Records/periodic audits a) The Stockist shall maintain proper records of the products supplied and given out and any possible backlogs. The Company has the full right at any given time to verify the records through its representatives and/or the Stockist software. b) The Stockist shall not destroy the stock list, book of account, vouchers, statements, returns, and other documents or record, electronic or physical, related to the receipt of products, dispatches of products, inventory list, amount collected and expenses incurred and other business-related documents. c) The Stockist shall permit the Company’s authorized representatives and the auditors so appointed to inspect the said products, storage facility, records, contract, and other related documents relating to the receipts and dispatches
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of the said products and shall also be responsible to answer and satisfy all such queries as may be raised by the Company’s auditors in the event of product damage and/or reconciliation of discrepancies.
15. Incentives and leadership bonuses & Awards
Award qualifiers will be given the Incentives specified in the Compensation plan and the company reserves the sole right to decide if it would monetize awards subject to the conditions at any given time that the company deems fit and suitable.
16. Return Policy
a) Once products are received in good condition, there would not be any return.
b) Approval in writing must be taken from the head office of the Company before the stock is returned. The Products returned to the Company will not be accepted for replacement unless and until the same is checked and investigated.
c) The stockist is required to send full details of the stock (i.e batch number, date of manufacturing and relevant invoice number under which it was supplied) to the Company before returning the stock.
d) The stockist will take delivery of product from the transporter after checking and verifying the quantity. In the event of damage, shortage, spoilage etc. the stockist would procure goods shortage/damage certificate from the transporter. Failure to adhere to this condition, the liability shall be that of the stockist.
e) Transportation charges for returns for the stock shall be borne by the stockist. The Company has the sole discretion for the acceptability of the stock returns.
17. Assignment
There shall be no assignment of obligations, transfer of rights duties under this terms.
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18. Registration Obligation You shall:- I. Provide true, accurate, current and complete information about yourself as prompted by the Registration form. II. Maintain and promptly update the Registration data to keep it true, accurate, current & complete. All members must use a confidential password, which you will need, together with the Security PIN number that FaforLife will assign to you in order to log on to the password protected areas of this Website. You shall maintain the confidentiality of any identification number, PIN or password provided. You shall immediately notify FaforLife of any unauthorized use of these Identifiers, or any other breach of security. You are fully responsible for all activities that occur under these Identifiers. FaforLife is not responsible for any misuse of your account by someone who uses your Identifiers.
19. Product disclaimer The information on this site is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. All content, including text, graphics, images and information, contained on or available through this web site is for general information purposes only. Faforlife makes no representation and assumes no responsibility for the accuracy of information contained on or available through this web site, and such information is subject to change without notice. You are encouraged to confirm any information obtained from or through this website with other sources, and review all information regarding any medical condition or treatment with your physician. NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY SEEKING MEDICAL TREATMENT BECAUSE OF SOMETHING YOU HAVE READ ON OR ACCESSED THROUGH THIS WEB SITE OR SOURCES.
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Faforlife does not recommend, endorse or make any representation about the efficacy, appropriateness or suitability of any specific tests, products, procedures, treatments, services, opinions, health care providers or other information that may be contained on or available through this web site. Faforlife IS NOT RESPONSIBLE NOR LIABLE FOR ANY ADVICE, COURSE OF TREATMENT, DIAGNOSIS OR ANY OTHER INFORMATION, SERVICES OR PRODUCTS THAT YOU OBTAIN THROUGH THIS WEB SITE. Many of the physicians affiliated with Faforlife are independent practitioners and members of the medical staff. As a result, Faforlife is not responsible for the care provided by these physicians.
20. Changes to this policy Faforlife has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications We reserve the right to change, modify or otherwise update this policy at any time. Unless otherwise noted, any changes to this Privacy Policy will be effective immediately. Your continued use of the Services following any changes to this Privacy Policy indicates your consent to the practices described in revised Privacy Policy. If any changes are material, we may provide you notice of such changes by posting notice on the website or by other means.
21. Third party
Generally, a person who is not a Party to this Agreement may not have benefit of this terms
.
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22. No liability to third parties You hold us harmless and shall indemnify on full indemnity basis against any losses, liabilities, costs and expenses incurred by in connection with this Agreement either as a result of the assertion of any claim, by any person or entity, or which are attributable to the Company and /or negligence, fraud or misconduct, breach of a provision of this Agreement or any warranty, third party intellectual property rights, including any breach occasioned by the Company’s agents, representatives, contractors or personnel’s defaults.
23. Force majeure Force Majeure means, in relation to either Party, any circumstances beyond the reasonable control of that Party (including, without limitation, any strike, lock-out or other form of industrial action). The Company shall not be deemed to be in breach of this Terms, by reason of any delay in performance, or the non-performance, of any of its obligations under, to the extent that the delay or non-performance is due to any Force Majeure.
24. Suspension of rights
In the event of a breach by the user of the terms of use, the Company shall suspend all rights. If the user fails to remedy the breach within the aforesaid notice period, the Company may take further actions forthwith.
25. Representations and warranties
The user warrants that they have financial capability, technical competence and requisite expertise in the industry to undertake the services. There are no
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conditions, events, occurrences or other circumstances that might materially adversely affect their ability to carry out their obligations under these Terms;
26. Withdrawal Users can access their earnings and make withdrawals on Monday to Tuesdays of every week. The Company charges 7.5% deductibles from the earnings of each week to cover for VAT, service charges etc. A user may not be able to make withdrawals in instances where the user violates the terms of use.
27. Accounts and membership You must be at least 18 years of age to use this Website. By using this Website and by agreeing to this Agreement you warrant and represent that you are at least 18 years of age. If you create an account on the Website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. We may, but have no obligation to, monitor and review new accounts. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of these Terms or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.
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28. Prohibited Activities
The Management’s decision to terminate a user’s account or to disallow, realign or adjust the Personal Discount, Bonuses, compensation or any incentive awards for any involvement in activities or omissions that are not in conformance with Company Policies or the Code of Professional Conduct shall be final. Intentional acts of omission and disregard for the Company Policies or the Code of Professional Conduct by any user shall be severely dealt with which may include termination and legal action for damages.
Prohibited activities causing grounds for termination and liability for any damages caused by such acts include, but are not limited to, the following conduct:
28.1 Fraudulent Sponsoring
A user is interdicted from sponsoring individuals without the due execution of a Faforlife Application Form and Agreement. The fraudulent sponsoring of an individual or the sponsoring or attempted sponsoring of non-existent individuals as Customers to qualify for commissions or bonuses would lead to termination of such offending users account.
28.2 Selling in outlets
A user is prohibited from rebranding any product except that it be in its original packaging. The breach of this would lead to criminal prosecution.
28.4 Bonus Buying
A user is prohibited from ordering more product than required to meet immediate sales needs, and additional products may be purchased only after 70% of that product’s inventory has been sold, consumed or otherwise utilized. A user is prohibited from purchasing products or encouraging other individuals to purchase products solely for the purpose of qualifying for bonuses, and from using any other mechanism by which strategic purchases are made to maximize commissions or bonuses when a user does not have a bona fide use for the products purchased. Bonus buying would lead to forfeiture of account.
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28.5 Promotional Material(s)
The Company's prior written approval is required to use, produce or sell any promotional material, other than those provided by the Company.
A user is prohibited from promoting or selling any sales aids, training materials, websites or Apps not provided and approved by the Company. The offender shall be prosecuted.
28.6 Sponsoring a user into Another Company.
A user is prohibited from, directly or indirectly, sponsoring or accepting any User, or anyone who has been a user or Customer within the last six (6) months, into, or encouraging any such person in any way to promote opportunities in marketing programs of any direct sales company other than Faforlife.
A user is prohibited from discouraging other users, products/services, the Marketing and Compensation Plan, of FaforLife to other Users or third-parties. Any questions, suggestions or comments regarding these issues should be directed in writing to Faforlife’s corporate offices only.
28.7 Maligning the Company
Users are prohibited from maligning the reputation, casting aspirations against the company either online, at the business premises in any form or manner. Any grievances against the company should be directed by email, or a formal letter. The User’s account shall be terminated and the offender prosecuted.
28.8 Publication of sensitive information
Any user who becomes aware of sensitive information about the company through any channel is prohibited from making such information public. All sensitive information are to be kept private to protect the interest of the Company.
28.9 False misleading information: Users are prohibited from publishing, sharing, producing, disseminating false misleading information about the company, the products. The user’s account shall be terminated and the offender prosecuted.
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29. Proxy Purchasing
A user is prohibited from purchasing product in any other than his/her own name.
30. Advertising Price of Product
A user is prohibited from any form of advertising of our products at any price below the Suggested retail price. This includes a stated price or any other pricing formula that reduces the price paid for any product to below that of SRP. The offender shall be prosecuted.
31. Improper Conduct
Faforlife shall have the exclusive right to terminate a user’s account, without notice, if he/she engages in conduct that, in Faforlife reasonable judgment:
1) is contrary to the spirit of Faforlife;
2) Is unbecoming of a representative or user of Faforlife;
3) Is or could be harmful to the interests of Faforlife; or
4) Does or could bring Faforlife into disrepute.
Upon termination under this Section, user is forbidden from making derogatory or disparaging statements concerning Faforlife to any third party.
32. Selling Products Online
In order to maintain the Company’s brand, a user may be allowed to create a website similar to the existing Faforlife website.
It is prohibited to fill forms and register new users outside the company’s website. No form shall be generated outside the application form of the Company.
33. Joint accounts
(a) On the confirmation of death of a user, the user’s earnings, bonuses will automatically be transferred to the next of kin. This will be the case regardless of what is stated in a Will of the deceased user. If a user does not wish this
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result, they must contact the Company to express his/her needs and to determine if such needs can be accommodated.
(b) Users account that have the marital status box checked as being single and with only one signature will be treated by the company accordingly.
(c) To transfer a single person’s benefits on death, such user must have a Will or use of a Grantor’s Trust.
34. Transfers Due to Divorce.
(a) During a pending divorce or negotiation of a property settlement, the Company will continue to disburse payments to the user as was done prior to the pending action.
(b) In the event of divorce or a legal separation, a legally enforceable property settlement agreement may decree the User’s account be granted to one spouse or the other. Only one adult individual will be entitled to retain the current downline of the account.
35. Refund and Buy Back Procedure
In the event that a defective product is delivered to a stockist, user, etc. the User will be provide a new replacement of the same such product in exchange for a defective product or for one that has been returned to a user by a retail Customer for lack of satisfaction. Defective products here refers to product that are expired, are not properly sealed at the time of delivery. It is the duty of the user to inform the Company promptly as failure would lead to a waiver of such right.
The “Buy Back Rule” is designed to impose upon the Company the obligation to ensure that the user is buying products wisely. The Company shall make every effort to provide recommended guidelines to the user so that he/she purchases only as much product as is required to meet immediate sales needs. Products previously certified as having been sold, consumed or utilized shall not be subject to repurchase under the “Buy Back Rule.”
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36. General Advice on Account Protection
36.1 Phishing Phishing emails are an increasingly common method used to try and gain access to personal details in order to carry out fraud or identity theft. Typically, a phishing email will claim to have been sent by a reputable organization and ask that you respond to the email with your username and/or password or that you enter your sign in details over a 'secure' connection. Whilst phishing emails can seem very professional, there are usually a number of clues to alert you to the fraudulent nature of the emails. When reading an email claiming to be sent from Faforlife, you should always keep the following questions in mind: • Are you being asked to provide your password? Faforlife will never ask you to provide your password in response to an email or phone call. • Are you being threatened with losing access to your account? Phishing emails sometimes make it seem like you'll lose access to your account unless you download something or provide your sign in details. Faforlife will never ask you to do anything like this in order to keep your account open.
36.2 Spoofing Spoofing occurs when a criminal creates an exact copy of a website in order to make a fraudulent company look legitimate. A spoofed website will usually look exactly the same as the website of a legitimate company, but with a slightly different web address (e.g., '.biz' instead of '.com' or '.co.uk').
36.3 Identity theft Identity theft occurs when an individual steals personal details from someone else, and uses the information to fraudulently impersonate that individual. Victims of
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identity theft often find that their details are used to open bank accounts and obtain credit in their name. Identity theft can only take place where a criminal has been able to gain access to enough personal details to create false documents in another person's name. In order to avoid becoming a victim of identity theft: • Never give out sensitive personal information such as your bank details, date of birth, or a copy of your passport in relation to an email • Look out for spelling and grammar mistakes in emails you receive • Never give out your sign in details in response to an email If you suspect that you've been a victim of identity theft, you should contact the police as soon as possible.
37. Account security Online security risks can be minimized simply by ensuring that your password is always kept secure. We recommend you follow the password security advice below: • Always use a password which is personal and does not contain your name, email address or the word 'password' • Ensure your password contains both letters and numbers • Never give your password out to anyone - we will never ask you for your password • Change your password at least once every three months • Take a moment to memorize your password so you don't need to write it down • Try and use a different password for each different website you use
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38. What are cookies? A cookie is a piece of information in the form of a very small text file that is placed on an internet user's computer. It is generated by a web page server (which is basically the computer that operates the web site) and can be used by that server whenever the user visits the site. A cookie can be thought of as an internet user's identification card, which tells a web site when the user has returned. Cookies can't harm your computer and we don't store any personally identifiable information about you on any of our cookies.
39. Third-party content, sites, and services and payment into individual account Your interactions with organizations and/or individuals found on or through the Service, including payment and delivery of goods or services, and any other terms, conditions, warranties, or representations associated with such dealings, are solely between you and such organizations and/or individuals. You should make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties or Users. We shall not be liable for any transaction or payment made into an individual’s account. You agree that we shall not be responsible or liable for any loss or damage of any sort incurred as a result of any such dealings. If there is a dispute between users and any third party, you understand and agree that we are under no obligation to become involved. In the event that you have a dispute with one or more other users, you hereby release FaforLife, its officers, employees, agents, and successors in rights from claims, demands, and damages (actual and consequential) of every kind or nature, known or unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way related to such disputes and/or our service.
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40. Disclaimer of warranties The information, materials and services contained on this site are provided to you on a “as is”, and “as available” basis. We do not warrant or guarantee the accuracy or completeness of this information, statements, contents or materials, and expressly disclaim any liability for any errors, omissions and/or inaccuracies in this information, statements, contents and materials. FaforLife shall endeavor to but is not obliged to correct any inaccuracies, errors, omissions or typographical errors in the information posted to this Wesite, and such information including information on pricing and availability of goods may be changed, amended or updated without notice. To the maximum extent permitted by law, unless otherwise specified, we disclaim all representations and warranties of any kind, whether express, implied or statutory. In addition, we do not warrant, guarantee or make any representation regarding the security of accounts, or that this site is free from destructive material, including but not limited to computer viruses, hackers, or other technical sabotage, nor do we guarantee or make any representations that access to this site will be fully accessible at all times, uninterrupted, or error-free. To the maximum extent permitted by law, we disclaim liability for any damages including, without limitation, direct or indirect, special, incidental, compensatory, exemplary or consequential damages, losses or expenses, including without limitation lost or misdirected orders, lost profits, lost registrations, lost goodwill, or lost or stolen programs or other data, however caused and under any theory of liability arising out of or in connection with: i) Use of this site, or inability to see this site by any party; or ii) any failure or performance, error, omission, interruption, defect, delay in operation or transmission; or line or system failure or the introduction of a computer virus, or other technical sabotage, even if we or our employees or representatives are advised of the possibility or likelihood of such damages, losses or expenses.
FAFORLIFE TERMS OF USE
pg. 25
41. Trademarks All trade names, domain names, brand names, trade symbols, logos, slogans, trademarks or service marks consisting of the name FaforLife and whether followed with an asterisk (*) or TM are trademarks or proprietary interests of Faforlife. There are other trade names, brand names, trade symbols, logos, slogans, trademarks, service marks, brand names, company names, logos, slogan, trademarks or service marks indicated on this Web Site that are the property of their respective owners.
42. Links This Website may contain numerous links to other Internet sites including, without limitation, i.e. other affiliation sites and sites that may provide advice or other goods and services which are operated by third party vendors. The provision of the link does not mean that we endorse or accept any responsibility for the content, use, or products and services made available through the associated Websites. By utilizing these links, you acknowledge and agree that we are not responsible for the actions, contents, accuracy, privacy, policies, opinions expressed, services provided, goods sold, or other links provided by these sites. You further acknowledge and agree that we are not responsible either directly or indirectly for any damage or loss caused by use of or reliance on linked sites. Should you have any questions regarding these sites, you should address them directly with the relevant site administrator.
43. No Unlawful or Prohibited Use As a condition of your use of this Website, you shall comply with all applicable laws, statutes, ordinance and regulations regarding your use of our service and any related activities. In addition, you warrant that you will not use this Website for any purposes that is unlawful or prohibited in law or by these terms, conditions and notices.
FAFORLIFE TERMS OF USE
pg. 26
You agree that you would not upload, post, email or otherwise transmit any
content that is unlawful, harmful, threatening, abusive, harassing, tortious,
defamatory, vulgar, obscene, libelous, invasive of another’s’ privacy, hateful, or
racially, ethnically or otherwise objectionable.
You agree that you would not upload, post, email or otherwise transmit any
material that contains software viruses or any other computer code, file or
programs designed to interrupt, destroy or limit the functionality of any computer
software or hardware or telecommunications equipment.
You agree that you would not collect or store personal data about other users.
You agree that you would not interfere with or disrupt the service or services or
networks connected to the service, or disobey any requirements, procedures,
policies or regulations of the networks connected to the service.
You agree that you would not circumvent other user’s prospects. Existing users
who are already linked (registered) to another user's “genealogy” are not
expected to be re-register by another user into another genealogy. Violating this,
will result in immediate blocking of both accounts upon investigation.
Users on achieving the rank of a Director are not expected to openly market or
prospects other users to advertise or sell products of other MLM companies as
such action automatically lead to immediate blocking of the account(s)
concerned and upon thorough investigations and if found culpable could
eventually lead to permanent removal of such accounts from Faforlife.
Uploading fake Tellers to request for vouchers for registration into our portal or for
purpose of purchases or repurchases of our products automatically result in
blocking such an account or accounts involved.
Swapping of a teller or tellers that had previously been uploaded by another user
automatically result in both accounts being blocked.
You agree that you would not to blackmail the management of Faforlife or any
of the users of Faforlife.
FAFORLIFE TERMS OF USE
pg. 27
Upon investigation if the user is found guilty, the user's account(s) will be blocked
and deleted.
44. Security
We understand that shopping on the Internet security is of paramount importance
to you. We guarantee that all reasonable precautions to protect your
transactions have been taken so that you can have a safe and secure shopping
experience as can be reasonably provided.
When you place orders on the website, your transactions are encrypted using
Secure Sockets Layer (SSL) encryption technology. Encryption scrambles the
information transmitted across the Internet, including names and address. SSL also
verifies the identity of the server and confirms that the original message arrives
safely at its destination.
Hacked account(s), Password recovery
The Company shall not be liable for any loss of account, revenue, breach in
security, loss of passwords, and hacked account of any user. Users are advised to
protect their passwords and in the event that they forget their password the
company may assist in password recovery. The Company however is not
obligated to provide users with their forgotten passwords.
FAFORLIFE TERMS OF USE
pg. 28
45. Consumer Protection policy
All consumers of Faforlife health products agrees to adhere to the usage
prescriptions on the product, also to seek advice of their Health Practitioners for
proper prescription before usage. FaforLife and its subsidiaries shall not be held
responsible for consumer’s negligence of laid down prescriptions for the usages
of Faforlife products.
46. Privacy policy
This policy may change from time to time and all changes will be posted here on
this Web Site. When so posted, they shall become effective immediately. It is your
duty to monitor the changes posted.
This policy addresses what information we collect, how we use it, how to correct
or change it, and how we protect and store it.
We collect personal information and we use that information mainly to help us
understand your needs so that we may serve you better.
The types of personal information that we may collect from you and how we use
it will depend on how you use this Website.
47. Survey and questionnaires
Our site may contain several optional surveys and questionnaires throughout the
site asking for information. We use the information you provide to help customize
your experience, showing you the content we believe you might be interested in,
in order of your reference, as well as to provide advice and purchase
recommendations.
48. How we use your information
Your personal information may be used by us for a number of purposes including,
without limitation, research and statistical analysis and marketing. In terms of
marketing, from time to time we may send out promotional and marketing
FAFORLIFE TERMS OF USE
pg. 29
materials about such things as great product offers or new Website features to
users who are 18 years and above.
49. Sharing your personal information with third parties
Unless otherwise specified or required by law or unless it is necessary for the
purposes of performing services with respect to your use of our Website, we will
not share your personal information with third parties, except your name,
identification number, contact details and the value of the purchases you have
made, will be made available to your referring or sponsoring member. In addition,
your member will have access to your member Faforlife username and the value
of your purchase.
When necessary, your personal information may be divulged by FaforLife to
Faforlife’s agents or contractors for the purpose of performing services for
FaforLife. These agents or contractors will be prohibited from utilizing this
information in any way other than to provide the services contracted for by
Faforlife.
50. Cookies on Faforlife
A cookie is a small text file that may be used by Faforlife to help identify you. On
this Web Site, Faforlife uses cookies for two things: personalization and
authentication. In other words, to help you customize your Web experience and
to verify who you are. It’s important to note that our cookies are safe.
51. Links to other websites
Although this Website may link to other websites, we are not directly or indirectly,
implying any approval, association, sponsorship, endorsement, or affiliation with
any linked website, unless specifically stated herein. We are not responsible for
examining or evaluating, and we do not warrant the offerings of, any businesses
or individuals or the content of their websites. We do not assume any responsibility
or liability for the actions, products, services, and content of any other thirdFAFORLIFE
TERMS OF USE
pg. 30
parties. You should carefully review the legal statements and other conditions of
use of any website which you access through a link from this Website. Your linking
to any other off-site websites is at your own risk.
52. Prohibited uses
In addition to other prohibited uses as set forth in the para. 43 of these terms, you
are prohibited from using the Website or its Content: (a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts; (c) to violate
any international, federal, provincial or state regulations, rules, laws, or local
ordinances; (d) to infringe upon or violate our intellectual property rights or the
intellectual property rights of others; (e) to harass, abuse, insult, harm, defame,
slander, disparage, intimidate, or discriminate based on gender, sexual
orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit
false or misleading information; (g) to upload or transmit viruses or any other type
of malicious code that will or may be used in any way that will affect the
functionality or operation of the Service or of any related website, other websites,
or the Internet; (h) to collect or track the personal information of others; (i) to
spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or
immoral purpose; or (k) to interfere with or circumvent the security features of the
Service or any related website, other websites, or the Internet.
We reserve the right to terminate your use of the Service or any related website
for violating any of the terms of use.
53. Restrictive Covenant(s)
To the extent permitted by law, the Company, its directors, officers, shareholder,
employees, assigns and agents shall not be liable for, any loss as a result of the
User’s negligence. The User releases the Company and its Associates and waives
all claims, for any loss of profits, indirect, direct, special or consequential
damages, and for any other losses incurred or suffered by the user as a result of:
FAFORLIFE TERMS OF USE
pg. 31
(a) user’s breach of the Company Policies and the Code of Professional Conduct
and Procedures; (b) the promotion or operation of the user’s business and user’s
activities related to it; (c) user’s incorrect or wrong data or information provided
to the Company or its Associates; or (d) the user’s failure to provide any
information or data necessary for the Company to operate its business, including
without limitation, User’s enrollment and acceptance into the Company’s
marketing plan and the payment of volume bonuses; or (e) transfers pursuant to
death, legal separation or divorce of an USER. EACH USER AGREES THAT THE ENTIRE
LIABILITY OF COMPANY AND ITS ASSOCIATES FOR ANY CLAIM WHATSOEVER
RELATED TO THE RELATIONSHIP IN ANY CAUSE OF ACTION IN CONTRACT, TORT, OR
EQUITY, SHALL NOT EXCEED, AND SHALL BE LIMITED TO, THE AMOUNT OF PRODUCTS
USER HAS PURCHASED FROM COMPANY THAT ARE IN RESALABLE CONDITION.
54. Indemnification
You agree to indemnify and hold Faforlife and its Users, directors, officers,
employees, and agents harmless from and against any liabilities, losses, damages
or costs, including reasonable attorneys' fees, incurred in connection with or
arising from any third-party allegations, claims, actions, disputes, or demands
asserted against any of them as a result of or relating to your Content, your use of
the Website or Services or any willful misconduct on your part.
55. Severability
All rights and restrictions contained in this Terms may be exercised and shall be
applicable and binding only to the extent that they do not violate any applicable
laws and are intended to be limited to the extent necessary so that they will not
render this Terms illegal, invalid or unenforceable.
FAFORLIFE TERMS OF USE
pg. 32
56. Dispute resolution
Any dispute arising in connection with this Terms of Use or in connection with the
use of the website which cannot be resolved by good faith negotiations shall be
referred to mediation or to arbitration.
The formation, interpretation, and performance of this Terms and any disputes
arising out of it shall be governed by the substantive and procedural laws of
Nigeria without regard to its rules on conflicts or choice of law and, to the extent
applicable, the laws of Nigeria. The exclusive jurisdiction and venue for actions
related to the subject matter hereof shall be the State and Federal courts located
in Nigeria, and you hereby submit to the personal jurisdiction of such courts. You
hereby waive any right to a jury trial in any proceeding arising out of or related to
this Terms of Use. The United Nations Convention on Contracts for the International
Sale of Goods does not apply to this Agreement.
57. Governing Law
All matters and issues relating to the use or interpretation of this terms of use shall
be governed by Nigerian laws.
58. Changes and amendments
We reserve the right to modify this Agreement or its policies relating to the Website
or Services at any time, effective upon posting of an updated version of this
Agreement on the Website. When we do, we will revise the updated date at the
bottom of this page. Continued usage of the website after any such changes
shall constitute your consent to such changes. You must review this agreement
on a regular basis to keep yourself apprised of any changes.
59. Acceptance of these terms
You acknowledge that you have read this Terms of use and agree in totality. By
using the Website or its Services you agree to be bound. If you do not agree to
FAFORLIFE TERMS OF USE
pg. 33
abide by the terms, you are not authorized to use or access the Website and its
Services.
We provide a collection of online resources, including classified ads, forums, and
various email services, (referred to hereafter as "the Service") subject to the
following Terms of Use ("Terms"). By using the Service in any way, you are agreeing
to comply with these Terms.
60. Severability
In the event that any provision(s) contained in this Terms of Use is held to be invalid
or unenforceable for any reason, such invalidity or unenforceability shall not
affect the remainder of the terms which shall be construed and enforced as if the
invalid or unenforceable term(s) or provision(s) had never existed.
61. Waiver
Our failure to insist upon or enforce strict performance of any term(s) or
provision(s) contained herein shall not be construed as a waiver of any terms,
provision or right.
62. Termination
You agree that Faforlife, in its sole discretion, may terminate your password,
account (or any other part thereof) or use of the service, and remove and discard
any content within, for any reason, including, without limitation, for lack of use or
if Faforlife believes that you have violated or acted inconsistently with the Terms
of Use.
Termination of individual or collective account(s)
A user may terminate his/her account by submitting a written request, signed by
all named individuals appearing on the account. The effective termination date
is the date on which the Company accepts the termination request.
FAFORLIFE TERMS OF USE
pg. 34
The terminating user forfeits the current sales level and all downline, including
those in foreign countries, established at the time.
A terminated user shall, without demand by the Company, be liable to repay,
return or compensate the Company for any benefit programs, prizes, inventories,
or bonuses received from the Company from and after the date of the activities
causing such Termination.
If the termination of the user is as a result of the breach of terms of use, the
Company reserves the right to take legal actions against the user.
63. Re-entry
After 6 months, a terminated user may reapply subject to the Company for
approval to re-enter into the business. Upon such approval, the user will enter and
will not have the previous downline organization restored.
64. Forfeiture
A user would forfeit his account or get his account terminated upon breach of
any of the provisions of these terms. In the event that the account is forfeited,
such account cannot be restored and the user is prohibited from further
registering with the Company. A terminated account may re-register after 6
months.
65. Suspension
a) Suspension is a temporary status that prohibits a user from placing orders,
receiving profit and bonus payments, and sponsoring other users.
b) The profits and bonuses of a suspended user shall be held until the user is either
reinstated or terminated. If reinstated, the withheld payments shall be paid to
the user; otherwise they shall be forfeited.
FAFORLIFE TERMS OF USE
pg. 35
66. Submissions
Any material, information or ideas you transmit or post on this Site by any means
will be treated as confidential will be handled in accordance with FaforLife
Privacy Policy.
67. Code of conduct
67.1Customer loyalty
At the forefront of our business is customer retention. We boast of robust customer
loyalty because of our dedication to customer satisfaction. We have over the
years built our brand in satisfying our customers and built loyalty and trust. Users
are encourage to stay loyal to the brand to enable them grow quickly.
67.2 Professionalism
Users are highly professional people and do not engage in conducts unbecoming
of professionals. Users do not engage in the business as a result of “get rich quick
scheme” but are builders and believe in the brand.
67.3 Dedication
Users are dedicated to the brand and put in their best to ensure the growth of the
brand.
67.4Avoid Excessive Product Purchasing
Users encourage those they sponsor to carry product inventory appropriate to
their needs for personal consumption and direct sales activity and to avoid
excessive buying.
67.5 Team Work
Users are encouraged to build their team with good principles of networking for
faster growth.
FAFORLIFE TERMS OF USE
pg. 36
67.6 Participation in Events
Users are encouraged to turn up for events organized by the Company.
67.7 Resilience
Users are able to even during difficult times work smart and grow.
67.8 Good ambassadors of the brand
Users are good ambassadors of the brand. They do not malign the reputation of
the brand. They do not market other brands to prospects, downline and other
members in general.
67.9 Persuading others to Terminate
Users refrain from, in any manner, inducing, coercing or persuading others to
terminate his or her position, cease doing business or reduce his or her business
building activities for any reason.
67.10 Compliance with Company Policies, Code of Professional Conduct
Users are aware of and comply with all aspects of the Company Policies, Code
of Professional Conduct.
67.11 Integrity in Sponsoring
Users are to refrain from sponsoring another Business Owner’s prospect.
67.12Meetings in Company Facilities
Users demonstrate their willingness to help others regardless of Sponsorship line, by
inviting them and their guests to meetings conducted in Company facilities.
Users are to refrain from damaging the reputation of the Company and marketing
other affiliate marketing company in the Company facilities.
68 Advertisement of selling price of product
Users refrain from any form of advertising of our products at any price below the
Suggested Retail Price. This includes a stated price or any other pricing formula
that reduces the price paid for any product to below that of SRP.
FAFORLIFE TERMS OF USE
pg. 37
69. Additional provisions
69.1 Updating our Terms
We work constantly to improve our services and develop new features to make
our Products better for you and our community. As a result, we may need to
update these Terms from time to time to accurately reflect our services and
practices, to promote a safe and secure experience on our Products and
services, and/or to comply with applicable law. We will only make any changes
if the provisions are no longer appropriate or if they are incomplete, and only if
the changes are reasonable and take due account of your interests, or if the
changes are required for safety and security purposes or to comply with
applicable law.
Once any updated Terms are in effect, you will be bound by them if you continue
to use our Products.
69.2 Account suspension or termination
If we determine, in our discretion, that you have clearly, seriously or repeatedly
breached our Terms or Policies, including, in particular, the Company Policies and
Terms, we may suspend or permanently disable your access to Faforlife Company
Products, and we may permanently disable or delete your account.
We may disable or delete your account if, after registration, your account is not
confirmed, your account is unused and remains inactive for an extended period
of time or if we detect that someone may have used it without your permission
and we are unable to confirm your ownership of the account.
Where we take such action, we'll let you know and explain any options you have
to request a review, unless doing so may expose us or others to legal liability; harm
our Company of users; compromise or interfere with the integrity or operation of
any of our services, systems or Products; where we are restricted due to technical
limitations; or where we are prohibited from doing so for legal reasons.
FAFORLIFE TERMS OF USE
pg. 38
69.2 What happens after your account gets deleted
You forfeit your wallets and your downline and your downline gets transferred
based on the discretion of the Company.
70. Limits on liability
We work hard to provide the best Products we can and to specify clear guidelines
for everyone who uses them. Our Products, however, are provided "As is," and to
the extent permissible by law, we make no guarantees that they always will be
safe, secure, or error-free, or that they will function without disruptions, delays, or
imperfections. To the extent permitted by law, we also disclaim all warranties,
whether express or implied, including the implied warranties of merchantability,
fitness for a particular purpose, title and non-infringement. We do not control or
direct how the products would be used, the administration of the products.
We cannot predict when issues may arise with our Products. Accordingly, our
liability shall be limited to the fullest extent permitted by applicable law. To the
fullest extent permitted by applicable law, under no circumstance will we be
liable to you for any lost profits, revenues, information, or data, or consequential,
special, indirect, exemplary, punitive or incidental damages arising out of or
related to these Terms or the Faforlife Products (however caused and on any
theory of liability, including negligence), even if we have been advised of the
possibility of such damages.
72. Penalties.
S/N OFFENCE PENALTY
1 DEMARKETTING THE BRAND Automatic termination, forfeiture and
deletion of account
FAFORLIFE TERMS OF USE
pg. 39
2 SELLING BELOW COST PRICE Automatic termination, forfeiture and
deletion of account and Criminal
prosecution.
3 FRAUD, DECEPTION, ETC. Forfeiture and deletion of account
Criminal prosecution.
4 MOVING DOWLINES TO ANOTHER
GENEOLOGY
Loss of benefits.
5 THREAT, BLISTERING, NUISANCE Loss of benefits, criminal prosecution,
Civil action, forfeiture and deletion of
account,
6 FRAUDULENT SPONSORING Termination of account
7 BONUS BUYING Forfeiture of account and deletion of
account.
8 FALSE MISLEADING INFORMATION Termination of account and criminal
prosecution.
73. Contacting us
If you would like to contact us to understand more about this Terms or wish to
contact us concerning any matter relating to it, you may send an email to [email protected]